Returns & Exchanges
We want your celebration to be perfect, which is why we offer a 30-day return policy for all unused and unopened gender reveal products. Please ensure items remain in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the unused items in their original boxes, ensuring that smoke bombs, cannons, or powder kits are cushioned to prevent damage during transit.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.